Hi Jaime,

Thanks for the detailed feedback about the Origin® Built By Freedom™ Flop Leather Sandal and for your commitment to supporting American-made products. We deeply appreciate customers like you who prioritize supporting American manufacturing. We apologize that your experience with the sandals hasn't met the comfort expectations you had for them.

We sincerely appreciate you bringing up the specific details about the stiffness and discomfort, even after two months of wear, including your impressive 17.75 miles of walking. Your experience with the sandals remaining stiff and uncomfortable despite extended break-in time gives us crucial insight into how our leather construction and footbed design are performing for customers who need reliable, all-day comfort from their footwear.

This comprehensive feedback about both the comfort performance and break-in characteristics will be immediately passed along to our development team as we work to ensure our sandals deliver the reliable comfort and wearability that matches the quality construction customers expect from Origin products.

Thank you for your valuable input that helps us improve our footwear offerings and for your continued support of American manufacturing despite this!

• Origin

Hi Adolfo,

Thanks for the honest feedback about the ORIGIN® BUILT BY FREEDOM™ FLOP LEATHER SANDAL! We're glad to hear the fit was good right out of the box—that's always what we're aiming for with our sizing.

Your observation about the leather grain starting out rough before wearing in is valuable feedback. We appreciate you noting that they did break in nicely with wear, as that's part of the natural leather experience, but we understand that initial texture can vary and your input helps us monitor the consistency of our leather finishing process.

Thanks for being part of the Origin Family and for sharing this constructive feedback that helps us continue improving our gear!

-Origin

Hey Josh,
We love hearing that! Thanks for the feedback. We specially designed them with that thick, soft sole for maximum comfort and durability, so we're happy they're hitting the mark for you. Enjoy the great weather in CA!

• Origin

Hey Boshon,

Hearing that you love flops and that these are holding up with no blowouts is fantastic! We dedicate ourselves to engineering apparel and footwear that delivers exceptional durability and superior quality, and knowing that these sandals are breaking in nicely and feel like money well spent is incredibly rewarding.

We really appreciate your feedback about sizing for those with larger feet. This kind of insight is valuable as we continue to develop our products. Thanks for your support and for recognizing the quality we put into everything we make!

• Origin

Hi Sharon,

Thank you for taking the time to share your honest feedback about the Origin® Built By Freedom™ Flop Leather Sandal, and we sincerely apologize that both the delivery timing and sizing didn't work out as expected.

We understand how frustrating it can be to wait from summer to fall for your order to arrive, only to have the sandals run smaller and tighter than anticipated. Your experience with the sizing being too short and too tight is valuable feedback that we'll share with our production team to review the sizing consistency for these sandals.

As a long-time Origin customer who has been supporting us since the beginning by purchasing for your family, your loyalty and trust mean everything to us. We're disappointed that this particular product didn't meet the standards you've come to expect from Origin, and we appreciate you bringing these concerns to our attention as it helps us identify areas where we can improve both our products and delivery experience for future customers.

• Origin