The hole your head goes through is so crooked it's 2 inches to the left. The kangaroo pocket is also extremely crooked i have no idea how it got through QC. My other complaint is the wrist cuffs. Very low quality for a one hundred twenty dollar hoodie. They are skimpy and loose fitting around the wrist instead of a proper ribbed knit elastic cuff. The waist also has no elasticity, very loose. The hood is a good size but it is cut oddly and sits on your head in a weird way. The quality and weight of the fabric is pretty good and I really wanted to like this hoodie. But now I'm out 10 bucks because they won't even reimburse my shipping if I refund.