Hi Stephan,

Thank you for taking the time to share your detailed feedback about the IRONSIDE CHELSEA STEEL TOE BOOT BIG LUG SOLE, and we sincerely apologize that the ankle blister issue has caused such discomfort during your first week of wear despite your commitment to supporting American-made boots.

Your specific feedback about the ankle irritation and the challenging break-in experience is valuable information that we'll share directly with our product development and fit teams to review the boot's collar construction and padding to ensure we're delivering the comfort that customers should expect from premium work boots, especially during the initial wear period.

We understand your frustration about being unable to return them after experiencing these fit issues, and we appreciate your dedication to giving them time to break in. Your insights about the importance of comfort alongside supporting American manufacturing help us understand where we need to focus our efforts to deliver boots that perform as well as they look.

• Origin

We're thrilled to hear that the IRONSIDE CHELSEA BOOT BIG LUG SOLE has earned the top spot in your boot rotation, Eric! When we engineered these boots, our goal was to create footwear that delivers exceptional comfort without compromising the rugged style that works in any environment.

Your recognition of both the comfort and appearance speaks to the careful attention our craftsmen put into every aspect of construction. Knowing they've become your new favorite everyday boots is exactly the kind of feedback that validates all the effort our team puts into building American-made quality.

Thank you for sharing your experience with us.

• Origin

Thank you for the excellent feedback regarding the comfort and build of your new steel toe boots. We believe that professional grade footwear should be a tool that enhances your workday and we are glad the combination of the Ironside design and the big lug sole is meeting your standards for excellence. Hearing that our American made boots have earned your approval so quickly is the best motivation for our entire team of craftsmen. We truly appreciate your business and your commitment to domestic quality. - Origin

The fact that they performed so well during four days in Nashville really hits on what we were going for with this boot, designing something with that quality construction and all-day comfort that you can count on, whether you're exploring a new city or tackling your daily routine.

Thanks for choosing Origin and for sharing your experience with American-made quality!

• Origin