We're so happy to hear that the WILTON 6" GOODYEAR WELTED BOOT - NATURAL WEDGE SOLE exceeded your expectations, John! It's wonderful that they were instantly comfortable right out of the box. That immediate comfort is exactly what we strive for with the Wilton line, and it sounds like the Goodyear welt construction and natural wedge sole are delivering that perfect combination of support and wearability.

It's great to know that you didn't need that typical break-in period. Quality construction and craftsmanship really make all the difference in how a boot feels from day one, and we're thrilled that's coming through in your experience.

Thank you for choosing Origin!

• Origin

It's fantastic to hear that THE WILTON 6" GOODYEAR WELTED BOOT - NATURAL WEDGE SOLE exceeded your expectations, Kent! We're so sorry to hear about your previous disappointing experience with another company, but we're thrilled that Origin was able to deliver exactly what you were looking for.

That craftsmanship you're experiencing is something we take tremendous pride in - our Goodyear welted construction and attention to detail are core to what we do. And we love hearing that after fifty years of experience, these boots are becoming the best you've had! That initial stiffness is actually a sign of quality leather and construction, and it's great to know they're already breaking in beautifully after just one week.

Your endorsement means the world to us, especially coming from someone with five decades of experience living on your feet. We're honored to have earned your trust as your go-to boot moving forward!

• Origin

Hi Sam,

Thank you for taking the time to share your feedback about your THE WILTON 6" GOODYEAR WELTED BOOT - NATURAL WEDGE SOLE order, and we sincerely apologize that your boots are stuck in a UK warehouse and that you've been unable to get proper assistance through our customer service channels.

Your feedback about not receiving a response when you need genuine help with a shipping issue is completely unacceptable on our part, especially when you're dealing with an international shipping delay.

Thank you for taking the time to share your honest experience, as we're always working to improve our customer service responsiveness and international shipping processes to better serve our customers.

• Origin

Hi Jason,

Thank you for taking the time to share your feedback regarding the incorrect shipment of your THE WILTON 6" GOODYEAR WELTED BOOT - NATURAL WEDGE SOLE order. We sincerely apologize for sending you the wrong boot.

Your willingness to work with us despite our mistake shows the kind of customer partnership we value, and our team's response was not representative of the extreme ownership and customer care we strive to provide.

We will be in touch with you via a separate email.

• Origin

We are pleased to hear that although an issue existed with your order originally, our Origin CS team addressed the matter and everything is now good! Knowing that our customer care team provided the necessary support is just as important to us as the quality of our goods. We are thrilled that you remain happy to support a US company manufacturing US goods.

We truly value your place in the Origin family!

- Origin