Hi Scott,

Thank you for taking the time to share your detailed feedback about THE WILTON 8" STEEL TOE WORK BOOT - ALPHA, and we sincerely apologize that these boots have fallen short of your expectations compared to your experience with our original work boots.

Your specific feedback about the lack of arch support, thinner leather quality, and liner issues compared to the original work boots is valuable information that we'll share directly with our production and quality control teams to review the construction specifications and material choices for the Wilton boots to address these comfort and durability concerns you've experienced.

We appreciate you taking the time to share your honest comparison between the two boot models, as feedback from customers who have experience with multiple versions of our products helps us understand where we need to improve our gear to maintain the performance standards you've come to expect from Origin.

• Origin

Hi Scott,

Thank you for taking the time to share your detailed feedback about THE WILTON 8" STEEL TOE WORK BOOT - ALPHA, and we sincerely apologize that you received the lined version when you were expecting the unlined boots, as well as for the significant delays you've experienced with our customer service response times.

We also appreciate your honest assessment of the boot performance itself, your feedback about the tongue working down during wear, and your sizing experience moving from 11 EE to 11.5 EE is valuable information that we'll share with our design team to review the tongue construction and help other customers with similar sizing decisions.

Thank you for sharing your honest experience and holding us accountable to provide both quality products and reliable customer service that our customers deserve.

• Origin

Hi Ryan,

Thanks for the detailed feedback about THE WILTON 8" STEEL TOE WORK BOOT - ALPHA and for being such a loyal customer across our different product lines! We're glad that you're seeing good durability after your first week of wear and that the left boot feels great.

We sincerely appreciate you bringing up the specific issue with the steel cap in the right boot feeling off or bent and causing discomfort when you walk. Your description of the difference between how the left and right boots feel gives us valuable insight into potential quality control issues in our steel toe construction that we need to address, especially since both boots should provide the same comfortable protection.

We also appreciate you taking the time to share this feedback after just one week of wear, as catching construction inconsistencies early helps us understand how our boots are performing right out of the box and ensures we're delivering the reliable comfort and protection that customers expect from our work boots.

Thank you for your valuable input about the steel cap positioning and comfort differences between boots. This helps us focus on maintaining consistent construction quality across both boots in each pair, so customers get the reliable performance they need from their safety footwear!

• Origin

Hey Brandon,

Thank you for such an awesome review! We're thrilled to hear that THE WILTON 8" STEEL TOE WORK BOOT - ALPHA is delivering on that incredible comfort right out of the box with minimal break-in needed. And we love that you're already getting those positive early indicators about their long-lasting durability.

And thank you for recognizing our American manufacturing commitment. That means the world to us, and customers like you are exactly why we're so passionate about keeping that tradition alive and strong.

We truly appreciate you sharing your experience and are honored to have earned your support!

• Origin

Hi Adam,

Thanks for the solid 4-star review and for taking the time to share your detailed feedback about THE WILTON 8" STEEL TOE WORK BOOT - ALPHA! We're thrilled that the quality is meeting your expectations and that you're getting compliments on every job site. That's exactly what we want to hear about our boots in action.

We really appreciate your honest feedback about the steel toe fit with your wide foot. Your insight about the steel toe seeming to be sized for a regular-width boot rather than scaling properly with the wide sizing is incredibly valuable information for our product development team as we continue to evaluate our steel toe construction and how it integrates with our different width offerings.

Thanks for being part of the Origin Family and for this comprehensive feedback that helps us continue improving our products!

-Origin